Privacy Policy: Data Trust and Security
Your data is our highest priority. We securely protect your information during all inquiries and orders for luxury natural stones and strictly adhere to a no-sharing policy—your data will never be shared with third parties.
Terms & Conditions: Rules with Transparency
Integrity forms the foundation of our business. We provide clear and fair guidelines covering website use, orders, and payments. Please note that 100% advance payment is required for all orders. GST, loading, packaging, and transportation charges are calculated separately and applied in addition to the stone cost.
Shipping & Delivery Policy: Secure and Transparent Delivery
We build trust at every step. Customers can participate in live stone selection via video call. Delivery begins only after full payment confirmation. Loading and packaging are overseen by skilled artisans and recorded via video call. On customer request, this entire process can be shared live for complete transparency.
Refund & Return Policy: Final Sale Policy
Our relationship is our guarantee. Due to the unique and delicate nature of natural stone, all sales are final. Returns are not accepted after purchase, except in cases of verified defects or damage during transit or delivery, which are fully covered by our guarantee.